Delivery

05/29/2008

Dear Customer:

Subject: Delivery Fee

Effective 08/01/2008, George Propane will begin charging a delivery fee of $3.83 at each delivery or meter read. This charge reflects the increased cost associated with the delivery of propane. These costs include increases in diesel fuel and regulatory compliance among others. Rather than incorporate these costs into the price per gallon, we have decided to break them out as a separate charge.  We feel this is the most equitable way to distribute these costs. 

This fee does not apply to pre-buy accounts.

We appreciate your business and endeavor to provide the dependable service you expect and deserve.

Please feel free to call me with any questions or concerns.

Sincerely,

Michael George
Owner/General Manager

We encourage all customers to be on an automatic fill schedule, and if you choose to be a "will call" customer, you must call for a delivery when the gauge on your tank is at 30%! This will give us enough time to deliver your propane before the tank is empty.

We also encourage all customers to have their tanks filled when we deliver. This eliminates unnecessary return trips for our drivers and also reduces the chance of an out of gas situation. (Minimum deliveries are required if a will-call customer does not choose to fill the tank.)

If your tank does run out of propane, we must have access in order to check the gas system and turn in the gas. Due to insurance safety standards, we cannot deliver propane and leave the tank shut off. If you run out of gas because you are a will-call customer or have a past due balance, there will be a service charge to check the gas system and turn on the gas.

By strictly enforcing these policies, we feel we can provide better service to all our customers.

Minimum Deliveries
A minimum delivery fee of $35.00 will be added to all delivery calls that do not want their tanks filled.

Tank Size Minimum Delivery